We recognize that your privacy is important. This document outlines the types of personal information we receive and collect when you use TheCharactersClub.com, as well as some of the steps we take to safeguard information. We hope this information provided will help you make an informed decision about sharing personal information with us.
TheCharactersClub.com strives to maintain the highest standards of decency, fairness and integrity in all aspect of our operations. Likewise, we are dedicated to protecting our customers', consumers' and online visitors' privacy on our website.
This policy describes the personal information we collect about you, why we collect it, how we use it, and when it is shared with third parties. Our policy also explains the choices available to you, about how we collect and use your information.
If at any time changes are made to the policy, an updated copy will be posted on our web site. You can tell if the policy has changed by checking the revision date that appears at the end of this policy. You may exercise your choices about how we collect and use your information at any time.
Each time you visit TheCharactersClub.com site, the web server automatically collects your internet service provider's address, the web page from which you came, web browser software, and a record of your activity while visiting the site.
TheCharactersClub.com collects personally identifiable information (such as first and last name, credit card number, home address, e-mail address and telephone number) that you provide when you make a purchase, create or edit your account, sign up for a program or our membership club, contact us by e-mail or contact TheCharactersClub.com customer service representatives. We don't require that any personal information be provided in order to view our website. Information collected by TheCharactersClub.com is used to better communicate with you, enhance your shopping experience, and allow you to register and place orders on our web site. TheCharactersClub.com does not sell your personal information to any organization for any purpose. You may later access and modify the information, and have it removed. You may choose simply not to provide actively gathered information by opting-out at the point of collection. As you browse our site, we may gather navigational and click stream data that shows what pages are visited and how long various features are used. This information will not reveal your identity or be linked to you personally. We use this information to complete and support the immediate activity requested, and to comply with any requirements of law. This information may be disclosed only to our staff and to our immediate agents.
Certain Exceptional Disclosures
We may disclose your information if necessary to protect our legal rights or if the information relates to actual or threatened harmful conduct. Disclosure may be required by law or if we receive legal process.
Browsers can be set to accept or reject cookies or notify you when a cookie is being sent. Privacy software can be used to override web beacons. Taking either of these actions shouldn't cause a problem with our site, should you so choose.
We DO NOT store credit card data
We do not store your credit card information. Since the banking institutions are the most secure of any site, we have designed our systems so that only our bank's authorized payment provider stores your credit card information. This transaction is handled using the highest level of protection available. Secure Sockets Layer (SSL 128-bit) encryption and is automatically updated with the latest security advancements.
Children's Online Privacy Protection Act
This website is directed to adults; it is not directed to children under the age of 13. We operate our site in compliance with the Children's Online Privacy Protection Act, and will not knowingly collect or use personal information from anyone under 13 years of age.
How long is user information kept?
We generally keep user data on our server or in our archives for as long as we reasonably need it. We may alter this practice according to changing requirements. For example, we may delete some data if needed to free up storage space, or we may keep other data for longer periods if the law requires it.
By making your purchase on our secure server, you are protected by Secure Socket Layer (SSL) technology, utilized by most popular browsers, including Netscape and Microsoft Explorer. This technology allows us to use the most advanced encryption tools necessary to protect information transmitted between your computer and our server. Through encryption, the personal information you enter, including your name, address, and credit-card information, is converted into code that is then securely dispatched over the Internet. Once your secure server receives your encrypted personal information, it is translated back into its original form and stored in our off-line database. Your credit card information is not transmitted over the Internet again.
How can I change my personal information?
If you have an account with TheCharactersClub.com web site, you may change your personal information at any time by simply logging in to the account using the 'My Account' link at the top-right of the main page. Should you have misplaced your password needed to log in, please click the appropriate link to retrieve it.
Notification of Changes
Your consent to this policy
If you have questions or suggestions, please contact us at:
Characters Club, LLC.
22156 Sherman Way Suite E Canoga Park, CA 91303