Our Guarantee
Whether you are a first time shopper
to our store or a veteran customer, we want you to be satisfied with
every purchase you make with us. We hope to achieve this by offering
you products of high quality, enjoyment potential, novelty, and of value
for your money. In addition to that our staff is trained to be respectful
of your time and provide you with an overall satisfying shopping experience.
We invite you to browse our web site and engage our informed staff in
the process of finding the perfect products. Once you're ready to proceed,
we offer prompt and careful delivery of your items. We are also aware
that our customers will not settle for a second-rate service and that
fast and a reliable delivery service are just as important as anything
else.
We guarantee our products
TheCharactersClub.com promises to deliver high-quality products, in
excellent condition, to your door. If, for any reason, your shipment
is not satisfactory, please refer to our Refunds Policy.
First-class customer service
TheCharactersClub.com aims to make you a happy customer. If you
have any questions or concerns regarding our products or services, please
contact us. We will respond to or acknowledge your inquiry promptly.
Your privacy
We are committed to protecting your
privacy. TheCharactersClub.com guarantees not to sell trade or rent your
personal information to other companies. For more information on this
subject, please see our Privacy Policy section.
Your security
Every time you shop with TheCharactersClub.com, you are backed by
our security guarantee. When you are shopping at TheCharactersClub.com,
you are shopping on our secure server, which encrypts all of your personal
information, including name, address, and credit card number. All credit
card transactions made on TheCharactersClub.com are protected using
industry standard SSL Security, and are transmitted through PayPal.
Shopping with
TheCharactersClub.com site will guarantee you the following:
- We will only deliver
high-quality products, in excellent condition, to your door
- TheCharactersClub.com
will never resell a returned, or damaged item
- Same day shipping for
all orders received before 3:00 PM PST Time
- We only show what we
stock ( no delays from drop shippers ) we are the source
- You can expect professional
customer services and delivery that exceeds expectations
- Premium members pay wholesale
price on all available products
- We guarantee the quality
of all of our products and your safe shopping experience
Clearly,
we are committed to providing you, our customers, with simply the best.
We want you to be 100% satisfied with your shopping experience from
start to finish. We hope to never let you down.
However, if something is amiss,
or if you encountered a problem of some kind, or the product delivered
was not the item you ordered, or if the product arrived broken, damaged
or defective, then we are here to help. Let us know and we will take
care of the rest. That's our guarantee!
|
Contact Us
If you have specific product questions,
would like help with your purchase, or would like to place an order,
please contact an Associate at sales@TheCharactersClub.com
Shopping Cart:
